Effective Date: September 1, 2025
1. Introduction
Welcome to Terra Nova. By being here, you’re not only exploring a sanctuary of serenity, but also agreeing to how we collect and use data. Don’t worry—we promise no legalese headaches, just clarity wrapped in a touch of warmth.
2. Infomation We Collect
- Essential Details
Your name, email, and phone number—only so we can stay in touch, not to fill your inbox with clutter.
- Personal Preferences
From your preferred villa type to your love of sunrise yoga—we listen, because details make your stay memorable.
- Cookies (the digital kind)
They help us keep your experience seamless. You can disable them anytime, though it might make your journey less smooth (unlike the real cookies our chef bakes).
3. How we use your infomation
- Enhancing Your Stay
We use data to refine our services, ensuring that what you see, book, or request feels effortless and personal.
- Occasional Updates
From exclusive offers to upcoming retreats, we share only what aligns with the spirit of stillness and discovery.
4. Sharing your information
We may collaborate with trusted partners—designers, service providers, and technology allies—who help us maintain a world-class experience. Your data will never be sold, only safeguarded.
5. Data retention
We keep information only for as long as it’s needed: to fulfill your requests, respect legal standards, or ensure your next booking feels even smoother.
6. Security
Your privacy is protected with encryption, secure systems, and a culture of discretion. Think of it as the digital equivalent of a private villa with its own key.
7. Contact us
If you have questions—or simply wish to share a story from your stay—we’d love to hear from you:
📧 Email: reservations@terranova.com
📞 Phone: +62 361 987 6543
